Today, I’m going to share one of my biggest pet peeves in
the whole world: people complaining on social media. In fact, it irritates me so much, that I sometimes take to
my own Facebook page to express my discontent over those who complain.
Before you think, “This girl is a heartless bitch” please
take note that I do not begrudge single people, or anyone for that matter, of their
fair share of complaining about their feelings regarding the overly
commercialized holiday that is Valentine’s day. Just please don’t do it on
Facebook, or Twitter, or whatever social media website you use to share your
every fart and fizzle with the whole world. It's depressing and annoying, and nobody wants to read that crap.
As I said, I really, really hate it when people complain on
social media. So to express my feelings, I too complain on social media. About
people who complain... I honestly didn’t notice my own hypocrisy until I started writing this
blog entry. I’m now disgusted with myself. Actually, I was already disgusted
with myself, because I ate too many carbohydrates today…
But anyway, I would really like to step outside of myself today and explore the positive side of complaining on social media. I’m not referring to personal problems that no one cares about. I’m talking about customer satisfaction…or rather, customer dissatisfaction made public via social media….
According to an
article that was published on www.bbc.co.uk,
many people are now taking to their social media accounts to blast
companies when they are unhappy with products they have purchased, or the
services that have been provided to them. Sometimes, it actually works. According to the
article I read, there was this guy who complained via Twitter about a company
delivering a microwave to his house when he ordered a computer. The company
called him up and immediately corrected what had happened. There was another girl who tweeted at
the customer service team of a rail company after she was forced to wait for
service on a crowded train platform. The company immediately contacted her to
apologize.
See, I can respect that kind of public complaining. At least that kind of complaining is
productive. The way I see it, if you can use social media to be productive like
that, that’s totally useful. I now
have the urge to go and complain about services/products that pissed me off all
over my personal pages. Hmm, I could start by complaining about Wegman’s, and
the awful lobster bisque soup that my boyfriend and I brought home from there
for dinner a few weeks ago...as hard as I tried, I swear to you that I could not find a single trace of lobster in that damn soup...or
maybe I could make a status whining about New Jersey Transit, and that idiot
bus driver who literally drove right past my bus stop a few weeks ago, even
though I hit the stop request button…the possibilities are endless.
To form your own humble opinion, check out the original article by clicking here
